Juliette
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Activity overview
Latest activity by Juliette-
Juliette created an article,
Tips & Tricks - The Strap of My Smart Dog Collar is Loosening Up
If you have noticed that the strap of your Smart Dog Collar is loosening up as your dog is wearing it, we recommend that you loop the end of the strap in the second buckle. This will allow the stra...
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Juliette created an article,
How can I follow my dog with the Smart Dog Collar?
Thanks to the Smart Dog Collar, you can check the latest position from your dog for a specific day, week, or month. To access your dog's position, please : Open the Smart Dog Collar App Select the...
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Juliette created an article,
How long does the shipping take ?
Our orders are usually (key word usually) delivered in 5 to 7 working days (working days do NOT include weekends or holidays), this is after your order was shipped by our warehouse. Our express opt...
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Juliette created an article,
What countries do you ship to?
The Smart Dog Collar is now AVAILABLE! We currently ship to the following countries: The United States 🇺🇸 Mainland France 🇫🇷 Belgium 🇧🇪 The Netherlands 🇳🇱 Spain 🇪🇸 Germany 🇩🇪 Sweden 🇸🇪 Finland 🇫🇮...
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Juliette created an article,
The Smart Dog Collar quick start guide - how to install your device and start using it!
Just below you can click on the download link to get a digital version of the Smart Dog Collar quick start guide! This will help you get started with your device. Â Â
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Juliette created an article,
The app isn't showing the latest data from my Smart Dog Collar, how can I fix this ?
You are not able to access the latest data from your device. Here are a few steps you can take to make sure the Smart Dog Collar is able to function as it should. Please check that: Your smartphon...
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Juliette created an article,
How can I read the activity report in the Smart Dog Collar app ?
The Smart Dog Collar offers you to opportunity to check how active your dog has been and what kind of activity it had. To consult your dog's activity, please go to your Smart Dog Collar app and sel...
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Juliette created an article,
The Heartprint Technology
The Heartprint Technology is a tool developed in order to know at best the cardiac characteristics of your dog and its health condition. This revolutionary technology represents on a single graph a...
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Juliette created an article,
Terms and conditions for products and services
PART 1 – GENERAL CONDITIONS TABLE OF CONTENTS I. DEFINITION II. APPLICATION OF GENERAL CONDITIONS III. COMMUNICATIONS IV. MISCELLANEOUS I. DEFINITION Application refers to a software application de...
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Juliette created an article,
The Smart Dog Collar seems to be too big/small for my dog, what can I do ?
The Smart Dog Collar comes in multiple sizes but this size only changes for the strap of the collar, the croissant moon part of the collar only exists in one size. When trying to fit the Smart Dog ...